A record of the issue
Capture the customer’s reported problem and claim details.
Give warranty issues a shared record from the first report to the final decision. Keep the details, notes and next steps together.
Included in Business Suite. 7 day trial. No card required.
Screenshots of the actual Business Suite interface using fictional customers and demonstration records.


Capture the customer’s reported problem and claim details.
Track the claim through review, follow up and resolution.
Record the outcome while keeping warranty eligibility and remedies under your control.
Record the customer and reported issue.
Update notes and status during the review.
Record the decision and resolution.
Warranty Claims is included with all eight Business Suite tools in one subscription. Keep your customer work together as your needs grow.